“Teach the tongue to say, “I do not know,”
and thou shalt progress.”
–Moses Maimonides, ca 1200 AD
Good advice for what seems like a culture full of know-it-alls.
Physicians are some of the worst offenders. I remember in medical school being taught that if I didn’t know an answer, make one up. And if I didn’t feel confident, fake it for the professors and patients.
I failed at that.
What I’ve learned since then is that people ache for the truth. They’re not looking for us to know it all, but to know them, to care about their story, and to always do our very best for them.
And we’re better when we own up to what we don’t know—certainty squashes curiosity, innovation, and discovery.
Why do they do that? Being right is a tool physicians use to mask their fear, vulnerability, and inadequacy in the face of people’s suffering. We’re uncomfortable about not always having solutions, or assurances about what the outcomes of our interventions will be.
But our clients don’t need—or want—us to be all knowing and infallible. They need our open hearts, our love, and our passion for helping them the best we can. They want to be fixed, but don’t expect perfection.
My clients love it when I don’t know a thing and take the time to look it up. I think in those moments I give them permission to be imperfect too. They don’t have to walk out of our encounters feeling like they need to know it all or effortlessly glide back into their lives and implement their care plans flawlessly.
When we’re okay with being less perfect and certain, we all get to breathe. We get to be more human.
And more importantly, when we let curiosity out of its box, we give our genius (yes, we’re all geniuses) space to thrive and seek better answers.
Have a Beautiful day!
p.s. From my Archives:
Live the Questions. 2018.